Our hardening machines are often involved in production operation around the clock. Customers can therefore rely on our service support, which is available 24 hours a day on request. Our worldwide network of sales and service partners ensures that expert support is provided on site as quickly as possible. All systems offer the option of teleservice, meaning that every machine is equipped for online access and our developers and customer service employees can monitor central components and functions from our company headquarters. This enables us to provide the on-site team with specific analyses and information, as well as performing service work online following customer approval.
We offer comprehensive service support to our customers. By request, our after-sales service can be contacted 24/7.
Our technicians can use teleservice anywhere in the world in order to take a look inside the complex inner workings of our systems.
Our service staff from around the world are trained at our training centre.